AI Transparency

How Pyrate Uses AI

Pyrate uses artificial intelligence to help service professionals manage client communication and bookings. We want to be fully transparent about which AI we use and how your data is handled.

Which AI provider the Gmail assistant uses

Pyrate uses Anthropic's Claude models to power its AI assistant. When you connect your Gmail account, the content of relevant client emails is sent to Anthropic's API solely to generate replies and extract booking details on your behalf.

What Gmail data we access and why

• Read incoming client emails to understand booking requests.
• Compose and send replies on your behalf as your assistant.

We only process emails relevant to client bookings and communication.

How your data is handled

• Pyrate's use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
• We do NOT use your Gmail data to train, improve, or develop any generalized or foundation AI models. Anthropic does not train its models on data sent through its API.
• We do NOT sell your Gmail or email data, and we do NOT transfer it to third parties except as necessary to provide the AI features you requested (i.e., to Anthropic to generate responses), to comply with law, or in a merger with equivalent protections.
• We do NOT allow humans to read your email data except with your explicit consent, for security or abuse investigations, or where required by law.
• Email content is processed transiently to provide the feature and is not stored on Pyrate's servers beyond what is needed to show you the resulting booking.

Calendar information used by the assistant

The optional Pyrate Calendar connection is separate from the Gmail assistant and does not grant email access. When you ask the assistant about your schedule or bookings, relevant Calendar information, including event titles and times, may be included in the context used to answer your request. Infrastructure and AI service providers, including OpenRouter and the selected model providers, process that information to provide the requested feature. Relevant information may be retained in assistant conversations; disconnecting Calendar does not automatically delete those conversations.

Pyrate's use and transfer of Google API information follows the Google API Services User Data Policy, including Limited Use. We do not sell Calendar data, use it for advertising or use it to train general-purpose AI models. You can disconnect the separate Calendar connection independently and request deletion as described in the Calendar privacy disclosure. Learn more about Pyrate Calendar.

Human oversight

AI-drafted bookings and replies are surfaced to the professional for review and approval inside the Pyrate app; the professional stays in control.

Your choices

You can disconnect your Google account at any time from account settings in the Pyrate app, which revokes Pyrate's access to your Gmail.

Questions

If you have questions about how we use AI, contact us at [email protected].